Effective August 7, 2026 · Last updated September 14, 2026
How credits work
A standard V1 generation uses 1 credit and a Studio generation uses 2. The price and credit quantity shown at checkout control. Credits do not expire under the current program, are non-transferable, have no cash value, and cannot be resold. Every account receives 3 non-transferable free credits each calendar month.
Failed and blocked generations
When our system reserves credits and a generation fails for a technical reason, the reserved credits are automatically returned. Requests rejected for policy violations, abusive behavior, or materially misleading input may not qualify. Contact support if the ledger does not reconcile.
Web, Apple, and Google purchases
Stripe processes web purchases. Apple processes iOS in-app digital purchases and Google processes Android in-app digital purchases. App-store pricing, taxes, currency, family sharing, and billing support may differ by region and are controlled by the applicable store. Apple and Google decide refund requests for purchases made through their stores, and Fashy cannot override that decision. If a store refunds a purchase, the credits it added are removed.
All credit purchases are final
Credits are delivered to your account the moment a payment completes, so every credit purchase is final. Fashy does not refund credit purchases, whether the credits are used or unused, except where the law requires otherwise. A generation that fails for a technical reason returns its credits automatically, as described above. Physical-goods payments follow the accepted designer quote and marketplace terms.
Payment disputes
If you dispute a web payment with your bank or card issuer, the credits from that payment are removed while the dispute is open and returned if it closes in Fashy’s favor. Please contact support first: most problems are resolved faster than a dispute. Abusive or fraudulent disputes may lead to account restriction.